Private & Discreet
White‑Glove IT Support for High‑End Clients
Dedicated engineers, executive handling, privacy‑first device management, and rapid response within 2 hours. Tailored for principals, C‑suite, family offices, and boutique firms.
✓ Real‑time device monitoring
✓ Privacy‑first MDM (opt‑in)
✓ Discreet on‑site assistance
Private channels • Non‑disclosure assured • UK‑based engineers
Concierge‑Level IT, Discreet and Reliable
A premium support experience for leaders who value speed, privacy, and craftsmanship in service delivery.
Response Within 2 Hours
Priority triage, direct escalation to senior engineers, and proactive follow‑through.
Real‑Time Device Monitoring
Live health telemetry for desktops and laptops with early‑warning alerts.
Privacy‑First MDM (Opt‑In)
Mobile Device Management with privacy by design: personal data stays personal; corporate data stays protected.
Executive Security Suite
HVA protection, phishing simulations, travel hardening, and dark‑web monitoring.
Concierge Onboarding
White‑glove device setup, data transfer, and secure app provisioning at office or residence.
Discreet On‑Site Assistance
Low‑profile visits with minimal disruption and NDA‑bound engineers.
Exclusive Coverage Tiers
All plans include response within 2 hours, privacy‑first MDM (opt‑in), and real‑time monitoring for desktops and laptops.
VIP Bronze
Priority executive coverage.
/user/mo
Response within 2 hours • Remote‑first
- ✓VIP hotline & priority triage
- ✓Real‑time device monitoring
- ✓Privacy‑first MDM (opt‑in)
VIP Silver
Concierge support with on‑site allowances.
/user/mo
Response within 2 hours • 2 on‑sites/mo
- ✓Everything in Bronze
- ✓On‑site support allowance
- ✓Executive security suite
- ✓After‑hours pager access
VIP Gold
Bespoke, white‑glove coverage with a dedicated pod.
per user/mo
Response within 2 hours • On‑site as needed
- ✓Dedicated engineer pod
- ✓Concierge onboarding
- ✓Board meeting standby
VIP Support: Your Questions
Coverage, response, privacy and device management.
What is your VIP response time?
We respond within 2 hours during core hours for VIP clients, with priority escalation paths after hours.
Do you monitor devices in real time?
Yes. We provide real‑time health telemetry and alerts for desktops and laptops to resolve issues proactively.
How do you handle MDM and privacy?
Our privacy‑first MDM is opt‑in and designed to separate personal and corporate data. Personal content remains private; only corporate apps, settings, and security posture are managed.
A Concierge IT Experience
Discreet service, privacy‑centred management, and measurable outcomes for leaders who value time.