Friendly IT support that just works.
From 5-person startups to 500-seat firms — we look after your Microsoft 365, your laptops, your wifi, your security, and the stuff that breaks at 9am on a Monday. UK team. Plain English. No hidden fees.
Standards we align to
- Cyber Essentials Plus aligned
- ISO 27001 aligned
- Microsoft Partner aligned
13+
Years experience
4.9/5
Client rating
100%
UK-based team
15 min
Response time
What we do
The IT team you wish you'd hired sooner
From the everyday stuff (helpdesk, Microsoft 365, cloud, wifi) to the heavier lifting (cybersecurity, compliance, fractional CTO). We pick up the phone, fix the problem, and explain it like a human.
Managed IT Support
Proactive, unlimited helpdesk and on-site support that keeps your business running without disruption.
Learn moreCybersecurity
Multi-layered protection including MDR, email security, and 24/7 threat monitoring for complete peace of mind.
Learn moreCloud Services
Seamless cloud migration, management, and optimisation across Azure, AWS, and hybrid environments.
Learn moreMicrosoft 365 & Copilot
Full M365 management, Copilot deployment, and governance to maximise your Microsoft investment.
Learn moreDORA Compliance
End-to-end compliance support for FCA-regulated firms navigating DORA and operational resilience.
Learn moreFractional CTO
Strategic technology leadership on demand — board-level guidance without the full-time cost.
Learn more99.9% target
Average uptime
12min
Average response time
4.9/5
Client satisfaction
24/7
Monitored, patched, defended
Industries we know well
Whatever business you run, we've probably looked after one like it
We're known for financial services and regulated firms, but the same playbook works for startups, professional services, family offices, and small businesses across London.
Hedge Funds
Trading desk uptime, FCA compliance, and institutional-grade security for fund operations.
Learn morePrivate Equity
Secure deal environments, portfolio company IT, and DORA compliance for PE firms.
Learn moreFamily Offices
Tailored cybersecurity and IT management for single and multi-family offices.
Learn moreLegal Firms
SRA compliance, secure document management, and reliable IT for law practices.
Learn moreWhy Nerdster
What makes us different
A real person picks up the phone
No ticket queues, no offshore call centres. You get a named engineer in London who knows your business.
Plain-English advice
We translate the tech into decisions you can actually make. No jargon walls, no scare tactics.
Transparent, per-user pricing
One predictable monthly cost. No setup fees, no surprises. Scale up or down as your team changes.
We catch issues before you do
Proactive monitoring spots most problems before they reach your team — so most of the IT stuff just stays out of your way.
Testimonials
Trusted by London's leading firms
See why financial services and professional firms choose Nerdster for their IT.
"Nerdster transformed our IT from a constant headache into a competitive advantage. Their understanding of FCA compliance requirements saved us months of work."
COO
COO, London Hedge Fund
"Since switching to Nerdster, our response times went from hours to minutes. Their proactive monitoring catches issues before our traders even notice them."
Operations Director
Operations Director, Private Equity Firm
"The DORA compliance support alone was worth the switch. Nerdster made a complex regulatory requirement feel straightforward and manageable."
CTO
CTO, Wealth Management Firm
Pricing
Transparent, per-user pricing
No hidden fees, no long-term lock-in. Choose the plan that fits your business and scale as you grow.
All plans · 30-day rolling · Min 5 users · ex VAT
Essential
Reliable IT support for growing teams that need a solid foundation.
- Unlimited helpdesk support
- Remote & on-site support
- Microsoft 365 management
- Proactive monitoring
- Patch management
- Antivirus & endpoint protection
- Monthly reporting
- Business hours support (8am-6pm)
Business
Enhanced security and compliance for established businesses.
- Everything in Essential
- Cyber Essentials Plus support
- Advanced email security
- Dark web monitoring
- Security awareness training
- Cloud backup & recovery
- Quarterly business reviews
- Extended hours support (7am-8pm)
- vCIO strategic guidance
Financial Services
Built for FCA-regulated firms with DORA compliance and 24/7 monitoring.
- Everything in Business
- DORA compliance framework
- FCA operational resilience
- Managed Detection & Response (MDR)
- 24/7 SOC monitoring
- Penetration testing (annual)
- Incident response retainer
- Third-party risk management
- 24/7/365 priority support
- Dedicated account manager
Enterprise
White-glove service with vCISO, custom SLAs, and complete coverage.
- Everything in Financial Services
- Virtual CISO (vCISO)
- Zero Trust architecture
- Custom SLAs & response times
- Board-level cyber reporting
- ISO 27001 compliance support
- Quarterly penetration testing
- Executive digital protection
- Multi-site management
- Dedicated engineering team
All prices exclude VAT. Minimum 5 users. 30-day rolling contracts available.
Ready to fix your IT?
Book a free 30-minute IT assessment. We'll review your setup, identify risks, and show you exactly what better IT looks like.
- 30-day rolling contracts
- No callout fees
- Free assessment