24/7 Threat Detection and Response, Without Building a SOC
A full security operations team watching your environment around the clock, hunting threats and responding in minutes.
Most Breaches Are Detected Too Late
The median time for a UK business to detect a breach is still 197 days. That is over six months of an attacker sitting inside your network, moving laterally, escalating privileges, and exfiltrating data before anyone notices.
The reason is straightforward: most businesses rely on preventive tools — firewalls, antivirus, email filters — but have nobody actively watching for the attacks that get through. And attacks do get through. Every perimeter has gaps. Every user makes mistakes. Every piece of software has vulnerabilities.
Managed detection and response closes that gap with continuous monitoring, proactive threat hunting, and rapid incident response. It works alongside cybersecurity services to create a complete defence posture.
What MDR Actually Provides
SOC as a service means a team of security analysts monitoring your environment around the clock. They are not just watching dashboards. They are actively hunting for indicators of compromise, investigating anomalous behaviour, and correlating events across your endpoints, network, cloud platforms, and identity systems.
When our analysts detect a confirmed threat, they act immediately. If malware is executing on an endpoint, we isolate that device from the network within minutes — automatically if the threat is clear-cut, with analyst approval for more nuanced situations. If an account shows signs of compromise, we disable it and initiate investigation.
This is not a case of receiving an alert email the next morning. Our average detection-to-containment time is 11 minutes. For a ransomware attack, as we detail in our ransomware threat landscape guide, that difference between 11 minutes and 11 hours is the difference between one isolated machine and an encrypted network.
Beyond Alerts: Proactive Threat Hunting
Automated detection catches known patterns. But sophisticated attackers deliberately avoid known signatures. They use legitimate tools already installed on your systems, move slowly to blend with normal traffic, and exploit zero-day vulnerabilities that no rule has been written for yet.
Our threat hunters proactively search for these stealthy intrusions. They analyse behavioural patterns, look for lateral movement indicators, investigate unusual authentication activity, and correlate weak signals that individually look benign but together indicate compromise. This human layer is what separates MDR from a tool that sends alert emails.
MDR, EDR, SIEM, SOC: What the Acronyms Actually Mean
This is the most confused corner of the security market, and vendors do not work hard to clear it up. The distinction matters because buying the wrong layer leaves you with tooling nobody is watching.
| What it is | Who operates it | What it does not do | |
|---|---|---|---|
| EDR | Software on endpoints that detects and can isolate malicious behaviour | You | Nothing outside the endpoint; nobody watches the alerts |
| SIEM | A platform that collects and correlates logs from everything | You | Detects nothing on its own; needs rules, tuning and analysts |
| SOC | A team of analysts, in-house or outsourced | You or a provider | Costs a minimum of three FTE to run 24/7 in-house |
| MDR | EDR + log analytics + a 24/7 analyst team + authority to act | Provider | Not a replacement for backups, patching or email filtering |
| MSSP | Traditionally alert forwarding and device management | Provider | Classically does not respond — it tells you to |
The practical difference between MDR and an older MSSP model is authority. An MSSP typically sends you an alert. MDR contains the threat and tells you afterwards. If a provider cannot isolate a host at 3am without waiting for your approval, you are buying monitoring, not response.
What MDR Costs
MDR is priced per endpoint or per user, per month, and the range in the UK mid-market is wide because the term is applied loosely.
- Entry / tool-led MDR: £6–£12 per endpoint/month. Usually a single vendor’s EDR with a shared analyst pool.
- Full MDR with log ingestion: £15–£30 per endpoint/month. Includes identity, cloud and email telemetry, not just endpoints.
- In-house 24/7 SOC: realistically £350,000+ per year in salary alone. Genuine round-the-clock cover needs 5–6 analysts, not 3.
For a 50-person firm, full MDR typically lands between £900 and £1,800 per month. Compare that with the cost of a single ransomware incident — and note that most cyber insurers now price MDR into their premiums, so part of the cost is recovered through reduced insurance.
Questions to Ask Any MDR Provider
Five questions separate genuine MDR from relabelled alert forwarding:
- “Will you isolate a compromised host without calling me first?” If no, it is monitoring. Get the pre-authorised action list in writing.
- “Is your SOC staffed by analysts at 3am on a Sunday, or is it follow-the-sun with a skeleton shift?” Ask where the analysts physically are.
- “What telemetry do you ingest beyond endpoints?” Identity (Entra ID) and email are where modern attacks actually start. Endpoint-only MDR misses business email compromise almost entirely.
- “What is your contractual mean time to respond, and what happens if you miss it?” An SLA with no remedy is a marketing number.
- “Who owns the data if we leave?” Log retention and portability matter for both investigations and regulators.
What MDR Does Not Cover
Worth stating plainly, because over-selling this service is common. MDR detects and responds to intrusions. It does not:
- Replace backups. If ransomware detonates, recovery still depends on tested, immutable backups.
- Patch your systems. Detection is not remediation of the underlying vulnerability.
- Stop the phishing email arriving. That is email security and awareness training.
- Fix identity architecture. If everyone is a domain admin, MDR will detect the compromise faster and still have to watch it spread.
MDR is the layer that assumes the others will occasionally fail. It is not a substitute for them.
Built for Regulated Firms
For financial services companies in London, MDR is increasingly not optional. FCA operational resilience requirements expect firms to demonstrate they can detect and respond to cyber incidents quickly. DORA mandates continuous monitoring and incident classification capabilities. Our managed detection response service satisfies these requirements and generates the evidence your compliance team needs.
We provide monthly threat intelligence briefings tailored to the financial services sector, including hedge funds and wealth managers, covering emerging attack techniques, sector-specific campaigns, and recommendations for strengthening your defences. You stay informed without having to track the threat landscape yourself.
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Why choose Nerdster
Round-the-Clock Protection
Attackers do not work business hours. Our SOC monitors your environment 24/7, including weekends and holidays. The average time from detection to containment is 11 minutes.
Expertise You Cannot Hire
Building an in-house SOC requires 6-8 analysts, a SIEM platform, and threat intelligence feeds. Our MDR service delivers all of that as a managed service at a fraction of the cost.
Reduced Alert Fatigue
Security tools generate thousands of alerts. Our analysts investigate and triage so your team only hears about confirmed threats that require action, not a flood of false positives.
FAQ
Frequently asked questions
What is the difference between MDR and traditional antivirus?
Antivirus detects known malware signatures. MDR combines advanced endpoint detection, network monitoring, cloud security, and human analysts who actively hunt for threats and respond to incidents. It catches sophisticated attacks that antivirus misses entirely.
Do we need MDR if we already have EDR?
EDR is a technology. MDR is a service that includes EDR plus human analysts who monitor, investigate, and respond 24/7. EDR without skilled people watching it is like having a burglar alarm with nobody listening.
How does the SOC communicate with us during an incident?
During a confirmed incident, your designated contact receives an immediate phone call and email with details of the threat, containment actions taken, and recommended next steps. We also provide a full incident report within 48 hours.
What data does the MDR service collect?
We collect endpoint telemetry, network flow data, authentication logs, and cloud activity logs. All data is processed and stored in UK data centres and retained according to your compliance requirements.
Can MDR help with regulatory compliance?
Yes. Our MDR service provides continuous monitoring and incident response capabilities that satisfy requirements under FCA operational resilience, DORA, and Cyber Essentials Plus. We provide compliance-ready reporting and evidence packs.
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