Sector dossier

Make family office technology simpler and safer

We secure the office, the residences and the people behind them — discreetly, and under one accountable team.

Cyber Essentials aligned · discretion built in · documented change logs

Consistent

A support team with shared knowledge of your setup

8am–6pm

Core support hours, Monday to Friday

Since 2013

Nerdster Ltd has supported London clients (company no. 08223563)

The family office security gap

Most family offices protect the money far better than they protect the technology holding it.

The office may be small, but it often coordinates sensitive information, several properties, outside advisers and a mixture of personal and business technology. That creates gaps which are easy to miss and worth closing carefully.

We close that gap. You get the discipline we apply to London’s regulated financial firms, shaped for a single or multi-family office.

Why a family office is an unusual target

Your threat profile does not look like any other organisation’s.

Personal and business technology blur into each other. Several family members use the systems, each with different habits. Assets sit across jurisdictions. And a single successful attack is worth more here than almost anywhere else.

Social engineering is the way in. Attackers research the principals through public records, social media and data brokers, then build a targeted approach from what they find. AI voice cloning has made phone impersonation convincing enough that people who know each other well are being caught by it.

A cyber strategy written down, with an owner

A family office cyber strategy is not a corporate security policy with the name changed.

It has to account for personal devices across the family, technology in several properties, household staff access, adviser communications, and a level of privacy most companies never think about.

We start with a risk assessment that maps what you hold, what is exposed and who would want it. From there we write the policies, put the technical controls in, deploy monitoring, agree an incident response procedure, and set up reporting. Then we agree who owns each action and how it will be reviewed.

Family office residential security, not only the office

A family office usually runs technology across several properties — a London townhouse, a country estate, homes abroad, sometimes commercial premises. Each has its own network, security systems and connectivity. All of them need the same standard.

We manage them together. Network design and maintenance, smart home security, wifi, remote access for principals and staff, and coordinated monitoring across the lot.

When something happens at one property, we respond already knowing the rest.

Protecting the people, not just the office

For principals and their families the risk runs well past corporate email. Personal social accounts, mobile devices, travel plans, property records and children’s online activity all give attackers material to work with.

We monitor the dark web for exposed credentials, assess what public profiles reveal, harden personal devices, run deepfake detection, and work down the digital footprint over time.

Expect discretion as part of the service

Working with wealthy families requires it. Our engineers are vetted, work under strict confidentiality agreements, and keep our documentation footprint deliberately small.

Security goes in quietly. Nobody in the household should have to think about it, and nobody outside it should know the detail.

Need London IT support across all of this? See our overview of IT support in London — pricing, compliance posture, and FAQ in one place.

What you get from us

One cyber security strategy on paper

We map what you hold, model the threats a family office actually faces, then write the policies, controls, incident plan and reporting that follow from it. One document, owned by one person.

Every property to the same standard

London residences, country estates and homes abroad run under one security framework. Networks, smart home systems, connectivity and remote access are managed together, not property by property.

Protection for the principals themselves

Dark web monitoring for exposed credentials, a review of what public profiles give away, hardened personal devices, and deepfake detection. We defend the people, not only the office.

Sensitive conversations off open channels

Encrypted messaging and file exchange for principals, family, advisers and staff. Financial discussions and personal information stop travelling through ordinary email.

FAQ

Frequently asked questions

Why do attackers target family offices?

A family office holds significant wealth and deeply personal data, usually with a smaller security team than a bank would run. Attackers know that. They also know a single success against a wealthy family pays far better than a routine business breach.

What goes into a family office cyber strategy?

A risk assessment first, so you know what you hold and who wants it. Then security policies, access controls, an incident response plan, penetration testing, security awareness for staff, and reporting you can actually read. We write it for the risks a family office faces — insider access, social engineering and several jurisdictions at once.

Can you manage IT across multiple properties and countries?

Yes. London residences, country estates and international homes run under one framework. That covers network infrastructure, security systems, smart home technology and remote access. When something happens at one property, we already have the context of the rest.

What does protecting the principals involve?

We defend the digital identities of the principals and their family. That means dark web monitoring for exposed credentials, a review of what social media and public records give away, hardened personal devices, deepfake detection, and steady work to shrink the footprint attackers use for reconnaissance.

How do you keep the family's privacy while adding security?

Privacy shapes how we work rather than competing with it. We operate under strict confidentiality agreements, keep our documentation footprint small, and put controls in quietly. Our engineers are vetted and used to households that expect discretion.

Tell us what would make IT easier

Share what is causing problems or taking up time. Our London team replies during business hours.

We respond within 2 hours during business days. Your data is handled per our privacy policy.

Contact details

0330 043 7414

Mon-Fri 8am-6pm

[email protected]

We reply within 2 hours

71-75 Shelton Street

Covent Garden, London WC2H 9JQ

IT assessment

A review of your IT, your security posture and your compliance readiness, free of charge.

  • 30-minute consultation call
  • Infrastructure & security review
  • Compliance gap analysis
  • Custom recommendations report