Nerdster Private

Every device, home and account, looked after by one discreet team

For principals, their families and the family offices that support them. A small London team that knows your setup and keeps it secure and in good order, at home, at the office and when you travel.

Book a private conversation 0330 043 7414
A bright, contemporary living room with floor-to-ceiling windows overlooking a city

Nerdster Private is a technology service for family offices, principals and executives, and the homes and estates around them, across London and the Home Counties. One consistent team looks after connectivity across every property, devices, accounts and Microsoft 365, and security and privacy, with support at home, at work and while travelling. Access is limited, recorded and agreed with you. It starts with a technology review, and the scope, support hours and responsibilities are then agreed in writing.

Monthly fee
From £7,000 a month + VAT No callout charges. The private review sets the properties, scope and price in writing.
Who looks after you
One consistent team A small team working from the same current notes, so you should not need to explain your setup again.
Confidentiality
NDA on request Strict confidentiality agreements, and access agreed with you and recorded.

Who we look after

Principals and executives

Secure, practical support for work at home, in the office and while travelling, without having to coordinate several suppliers yourself.

Families and their homes

Reliable connectivity, supported devices and joined-up technology across one home or several properties, with a clear route for help.

Family offices

Microsoft 365, devices, access, connectivity and security across the people, entities and locations your office supports.

What we look after

  • Devices

    Laptops, phones and tablets for the principal and family, set up, secured and kept up to date.

  • Every home

    Networks and Wi-Fi run to office standard in each property, with AV, alarm and smart-home firms coordinated for you.

  • Travel

    Devices prepared before you leave, and remote help while you are away, within the hours agreed with you.

  • Accounts and identity

    A private password vault, two-step sign-in on every account that supports it, alerts if a family email address appears in a data leak, and public profiles reviewed for what they give away.

  • The office

    Microsoft 365, devices and access for the family office, as the whole service or alongside your existing IT team.

How we keep it private

  • Access you control

    You know who has access, including any specialist partner. Access is limited, recorded and agreed with you.

  • A small footprint

    We keep only the records the service needs, stored securely with access restricted.

  • Hours that suit you

    Core support on weekdays. Extended and round-the-clock cover can be agreed in advance and written into your service, then adjusted as life changes.

  • Reviewed every year

    Regular reviews, a practical improvement plan and a yearly security review. Nerdster is Cyber Essentials certified.

How it starts

  1. 1

    A private conversation

    A confidential call with you, your EA or your family office about the people and properties involved.

  2. 2

    The private review

    We document your devices, homes and accounts, flag anything urgent (and fix it as agreed work if you ask), then agree the service in writing.

  3. 3

    Ongoing care

    A consistent team and an agreed priority route, monitoring across the properties in your service, and regular reviews.

Hardware, licences and installation are quoted before any work starts. There is no obligation until the service is agreed in writing.

What every service includes

Nerdster Private is a monthly service agreed in writing before anything starts. The monthly figure covers the service in full: no callout charges, and anything outside it is quoted and agreed before it starts.

Larger estates, several properties and family offices need a survey first. We walk the properties, work out what is there, and send a fixed-price proposal.

  • A consistent team that understands your setup
  • Support hours and emergency arrangements agreed with you
  • Monitoring across the properties and devices in your service
  • Regular reviews and a practical improvement plan
  • A yearly security review

Also available on their own

Two services for the home with published prices, available with or without the monthly service.

Secure Home Network

UniFi Wi-Fi 7, separate networks for the family, guests and smart devices, and local camera recording where cameras are fitted, designed, installed and looked after by us in London. Packages from £1,554 including VAT, with cabling quoted separately.

See the packages

Nerdster Assistant

A personal AI assistant for your home that runs on a Mac, with help for family reminders, shopping lists and agreed household tasks. From £2,778 including VAT, with the Mac, setup and insured UK shipping. Messaging and connected services have their own data handling.

See the assistant

Read more about your situation

Start with a private conversation

A confidential call with you, your EA or your family office. We'll go through the people and properties involved and set out what we would look after first.

Book a private conversation

Prefer to talk it through first? Call 0330 043 7414 or email hello@nerdster.co.uk.

  • Cyber Essentials certified
  • Microsoft Partner aligned

Nerdster Ltd, 71-75 Shelton Street, London WC2H 9JQ. Registered in England and Wales, company no. 08223563.