Whether you’re a 5-person startup in Shoreditch or a 200-employee hedge fund in Mayfair, reliable IT infrastructure is non-negotiable. Nerdster provides enterprise-grade managed IT services to London businesses with the responsiveness and personalised service you’d expect from a boutique provider.
Our London-based team delivers 30-minute critical response times for premium tier clients, proactive 24/7 monitoring, and complete cybersecurity protection—all with transparent per-user pricing and no hidden fees.
Complete Managed IT Services
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24/7 Help Desk Support
Unlimited remote and on-site support from UK-based technicians who understand your business.
- ✓ 30-minute response (Financial Services/Enterprise)
- ✓ 1-hour response (Business tier)
- ✓ Same-day response (Essential tier)
- ✓ Remote troubleshooting & on-site visits
- ✓ User onboarding & training
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Cybersecurity & Compliance
Multi-layered defence against ransomware, phishing, and data breaches with FCA/GDPR compliance support.
- ✓ Enterprise endpoint protection
- ✓ Advanced email security & filtering
- ✓ Extended detection & response (XDR)
- ✓ Security awareness training
- ✓ Quarterly security audits
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Proactive Monitoring
24/7 infrastructure monitoring catches issues before they become outages. 99.9% uptime SLA.
- ✓ Real-time system monitoring
- ✓ Automated patch management
- ✓ Performance optimisation
- ✓ Capacity planning alerts
- ✓ Monthly reporting & reviews
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Backup & Disaster Recovery
Continuous backups with 4-hour RTO and 15-minute RPO. Immutable ransomware protection.
- ✓ Continuous data protection
- ✓ Geo-redundant cloud storage
- ✓ Instant server virtualisation
- ✓ Regular recovery testing
- ✓ Immutable backup copies
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Cloud Services
Microsoft 365 management, Azure/AWS infrastructure, and cloud migration expertise.
- ✓ Microsoft 365 licensing & admin
- ✓ Azure & AWS management
- ✓ Cloud migration planning
- ✓ Cost optimisation
- ✓ Hybrid infrastructure support
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Network Management
Secure, fast, and reliable network infrastructure with VPN, firewall, and WiFi optimisation.
- ✓ Firewall configuration & management
- ✓ VPN setup for remote workers
- ✓ WiFi design & optimisation
- ✓ Network performance monitoring
- ✓ Bandwidth management
Transparent Pricing
Simple per-user pricing with no hidden fees. All packages include unlimited support calls.
Essential
£45
per user/month
- ✓ Same-day response
- ✓ 24/7 monitoring
- ✓ Enterprise security
- ✓ Daily backups
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MOST POPULAR
Business
£75
per user/month
- ✓ 1-hour response
- ✓ Everything in Essential
- ✓ Advanced threat protection
- ✓ Quarterly reviews
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Financial Services
£125
per user/month
- ✓ 30-minute response
- ✓ FCA compliance support
- ✓ Dedicated account manager
- ✓ Immutable backups
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Why London Businesses Choose Nerdster
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Proactive, Not Reactive
24/7 monitoring catches issues before they become outages. We fix problems whilst you sleep.
🇬🇧
UK-Based Support
No offshore call centres. All engineers based in the UK and understand local business needs.
⚡
Fast Response
30-minute response for premium tier critical issues. Not 4 hours, not next day—30 minutes.
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Transparent Pricing
Fixed monthly fees with no hidden costs. Unlimited support calls included in all packages.