Privacy Policy

Last updated: 11 November 2026

Nerdster Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

We may collect: your name, email address, phone number, company name, and job title when you contact us, request a quote, or sign up for our services. If you choose “Accept all”, we also collect website usage data through Google Analytics and our self-hosted Umami analytics, advertising measurement through Google Ads and LinkedIn Insight, and strictly masked Microsoft Clarity recordings, as set out in our Cookie Policy. These tools remain off before you choose and when you choose “Essential only”.

If you use our connectivity price check, we also store the postcode and address you enter and the carrier quote it returns, so that we can produce your prices, honour them for the 30 days they are valid, and answer questions about them afterwards.

How we use your information

We use your information to: respond to enquiries, provide IT services, send relevant communications (with your consent), improve our website, and comply with legal obligations.

Legal basis for processing

We process your data based on: your consent, performance of a contract, our legitimate business interests, or compliance with legal obligations.

Data sharing

We do not sell your personal data. We may share data with trusted service providers (hosting, email, CRM) who process data on our behalf under appropriate data processing agreements. If you accept cookies, Google, Microsoft and LinkedIn also receive the usage and advertising data described in our Cookie Policy, under their own privacy policies.

Data retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law. Enquiry data is retained for 24 months unless you become a client.

Your rights

Under UK GDPR, you have the right to: access your data, rectify inaccurate data, erase your data, restrict processing, data portability, and object to processing. Contact us at hello@nerdster.co.uk to exercise these rights.

Cookies

Optional analytics, advertising and recordings do not load before you choose. “Essential only” keeps them off; forms, bookings, chat you request and security features continue to work. “Accept all” enables Google Analytics, Umami, Google Ads, Microsoft Clarity and LinkedIn Insight. Use “Cookie settings” in the footer to change your choice. Withdrawing consent clears accessible first-party tracking cookies and refreshes the page to stop loaded tools. Choices last up to 180 days. See our Cookie Policy for provider, cookie and retention details.

Contact

For questions about this policy, contact us at hello@nerdster.co.uk or write to: Nerdster Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.