Apple support done properly — for your business and your private life.
Whether you run a Mac-heavy office or a household of Apple devices you can't afford to have compromised, we manage, secure and support your whole Apple world — fast, discreet, and in plain English. One trusted team. One number to call.
Trusted & aligned to
- Cyber Essentials Plus aligned
- ISO 27001 aligned
- NDA & vetted engineers
For businesses
Your Apple estate, managed
- ✓ Managed Mac fleets with proper MDM and zero-touch onboarding
- ✓ Macs working cleanly with Microsoft 365 and your PCs
- ✓ Cyber Essentials-grade security across every device
- ✓ One helpdesk, one bill, one team — Mac and Windows
For private clients & family offices
Discreet, concierge Apple support
- ✓ Your Macs, iPhones, iPads, home network and family devices, all looked after
- ✓ Protection against the targeted attacks aimed at people of means
- ✓ Priority and out-of-hours response, on-site when you need it
- ✓ A single vetted contact, NDA as standard, total discretion
What we help with
From a single Mac to a fully managed Apple world
Day-to-day support and the bigger work behind it — pick what you need, or hand us the lot.
Mac and Apple helpdesk
Real people who use Macs, on the end of the phone. When something breaks, an app misbehaves, or someone is locked out, it gets handled the same day — not escalated to "the one person who knows Apple".
Learn moreApple device management
Proper MDM with Jamf, Mosyle or Intune, wired into Apple Business Manager for zero-touch enrolment. New devices arrive set up, encrypted and ready — for an office of 200 or a household of 12.
Learn morePrivacy and protection
FileVault encryption, secure backups, hardened settings, and protection against the targeted phishing, SIM-swap and account-takeover attacks that follow people with money and a profile.
Learn moreOne trusted point of contact
A single, vetted team that knows your setup — Macs, iPhones, iPads, Apple TV, home network, the lot. No call centres, no being passed around, no explaining your situation twice.
Learn moreMacs that work with Microsoft 365
Make Apple devices behave on a Microsoft world — Entra sign-in, Intune compliance, Teams, Outlook and OneDrive all working cleanly so Mac users get the same experience as everyone else.
Learn moreSetup, migrations and new devices
New Mac or iPhone configured and handed over working. Apple Business Manager, fleet procurement at business pricing, OS upgrades, and clean migrations off a previous provider — planned so nothing falls over.
Learn more12 min
Average response time
Mac + PC
One team for every device
NDA
Discretion as standard
Free
30-min Apple review
Private clients & family offices
If you have wealth and a profile, your devices are a target. Most aren't protected like one.
The same Apple devices that run your life — iPhones, Macs, iPads, the family's kit, the smart home — are exactly where a determined attacker goes first. Phishing built just for you, SIM-swaps to intercept your codes, a compromised iCloud, a housekeeper's laptop on the same network. It rarely looks like a "hack" until money or private information has already moved.
We close that gap quietly. Hardened devices and accounts, secure encrypted backups, a locked-down home network, and a single vetted person you can call the moment something feels off — day, night or weekend. No jargon, no judgement, no drama. Just your Apple world kept private, secure and simply working.
Testimonials
Trusted by London's leading firms
See why financial services and professional firms choose Nerdster for their IT.
"Nerdster transformed our IT from a constant headache into a competitive advantage. Their understanding of FCA compliance requirements saved us months of work."
COO
COO, London Hedge Fund
"Since switching to Nerdster, our response times went from hours to minutes. Their proactive monitoring catches issues before our traders even notice them."
Operations Director
Operations Director, Private Equity Firm
"The DORA compliance support alone was worth the switch. Nerdster made a complex regulatory requirement feel straightforward and manageable."
CTO
CTO, Wealth Management Firm
Tell us about your Apple setup
A free 30-minute review, no obligation. Tell us what you run — for the business, for yourself, or both — and we'll send a written one-page summary of what's solid and what to tighten up. Discreet by default.
Message sent
Thanks for getting in touch. We'll get back to you within 2 hours during business days.
Contact details
0330 043 7414
Mon-Fri 8am-6pm
[email protected]
We reply within 2 hours
71-75 Shelton Street
Covent Garden, London WC2H 9JQ
Free IT Assessment
Get a comprehensive review of your IT infrastructure, security posture, and compliance readiness — completely free, no obligations.
- 30-minute consultation call
- Infrastructure & security review
- Compliance gap analysis
- Custom recommendations report
FAQ
Apple support questions we hear most
Is this for businesses, or can you support me personally?
Both. We support company Apple estates and we look after private clients and family offices — your Macs, iPhones, iPads, home network and the family's devices — under the same standard of care, with discretion built in.
I have money and a public profile and I'm worried about being targeted. Can you help?
Yes — this is one of the main reasons private clients come to us. We harden your devices and accounts against the phishing, SIM-swap and account-takeover attacks aimed at high-net-worth individuals, set up secure backups, and give you one number to call the moment something feels wrong.
Do you come to me, and can you help out of hours?
Yes. We do on-site visits for setup and anything hands-on, support you remotely the rest of the time, and offer priority and out-of-hours cover for private clients and senior people who can't wait until Monday.
We run a mix of Macs and Windows PCs — is that a problem?
No, that is the normal case. We support mixed fleets under one contract with a single helpdesk number, so nobody gets bounced between providers depending on what device they were handed.
Do you actually manage Apple devices, or just fix them when they break?
Both. We set up proper management — Jamf, Mosyle or Intune tied to Apple Business Manager — so devices are enrolled, encrypted, patched and policy-controlled from day one, and we handle the day-to-day on top of that.
How do you handle confidentiality?
An NDA is standard, our engineers are vetted, and we work to ISO 27001 and Cyber Essentials practices. What we see stays with us — discretion is part of the service, not an add-on.
Ready to hand over your Apple headaches?
Start with a free 30-minute review. Tell us what you run and how it's managed today, and we'll show you the easy wins — for your business, your household, or both.