Get Apple and Mac support done properly — for your business and your home.
Whether you run a Mac-heavy office or use Apple devices at home, we can manage, secure and support them through one trusted team.
Trusted & aligned to
- Cyber Essentials controls
- ISO 27001 aligned
- NDA & vetted engineers
For businesses
Hand us your whole Apple estate
- ✓ Managed Mac fleets with proper MDM and zero-touch onboarding
- ✓ Macs working cleanly with Microsoft 365 and your PCs
- ✓ Cyber Essentials-grade security across every device
- ✓ One helpdesk, one bill, one team — Mac and Windows
For private clients & family offices
Help with every Apple device
- ✓ Your Macs, iPhones, iPads, home network and family devices, all looked after
- ✓ Protection against the targeted attacks aimed at people of means
- ✓ Priority and out-of-hours response, on-site when you need it
- ✓ A vetted support team, NDA as standard, total discretion
What we help with
A single Mac, or the whole estate
Day-to-day support and the bigger work behind it — pick what you need, or hand us the lot.
Mac and Apple helpdesk
Real people who use Macs, on the end of the phone. When something breaks, an app misbehaves or someone is locked out, it goes to a team that understands Apple rather than one unavailable specialist.
Learn moreApple device management
Proper MDM with Jamf, Mosyle or Intune, wired into Apple Business Manager for zero-touch enrolment. New devices arrive set up, encrypted and ready — for an office of 200 or a household of 12.
Learn morePrivacy and protection
FileVault encryption, secure backups, hardened settings, and protection against the targeted phishing, SIM-swap and account-takeover attacks that follow people with money and a profile.
Learn moreOne trusted support team
A vetted team keeps useful knowledge of your Macs, iPhones, iPads, Apple TV and home network, with the right specialist available when needed.
Learn moreMacs that work with Microsoft 365
Make Apple devices behave on a Microsoft world — Entra sign-in, Intune compliance, Teams, Outlook and OneDrive all working cleanly so Mac users get the same experience as everyone else.
Learn moreSetup, migrations and new devices
New Mac or iPhone configured and handed over working. Apple Business Manager, fleet procurement at business pricing, OS upgrades, and clean migrations off a previous provider — planned so nothing falls over.
Learn more8am–6pm
Core support, Monday to Friday
Mac + PC
One team for every device
NDA
Discretion as standard
Free
30-min Apple review
Private clients & family offices
Mac security, and the target your devices actually are
The same Apple devices that run your life — iPhones, Macs, iPads, the family's kit, the smart home — are exactly where a determined attacker goes first. Phishing built just for you, SIM-swaps to intercept your codes, a compromised iCloud, a housekeeper's laptop on the same network. It rarely looks like a "hack" until money or private information has already moved.
We close that gap quietly with hardened devices and accounts, encrypted backups and a locked-down home network. When something feels off, you contact a vetted team with shared knowledge of your setup. Core hours and any priority or out-of-hours cover are agreed clearly in your plan.
Tell us about your Apple setup
A free 30-minute review, no obligation. Tell us what you run — for the business, for yourself, or both — and we will send a written one-page summary of what is solid and what to tighten up. Discreet by default.
Message sent
Thanks for getting in touch. We will reply within 2 hours on a business day.
Contact details
0330 043 7414
Mon-Fri 8am-6pm
hello@nerdster.co.uk
We reply within 2 hours
71-75 Shelton Street
Covent Garden, London WC2H 9JQ
IT assessment
A review of your IT, your security posture and your compliance readiness, free of charge.
- 30-minute consultation call
- Infrastructure & security review
- Compliance gap analysis
- Custom recommendations report
FAQ
Apple support questions we hear most
Is this for businesses, or can you support me personally?
Both. We support company Apple estates and we look after private clients and family offices — your Macs, iPhones, iPads, home network and the family's devices — under the same standard of care, with discretion built in.
I have a public profile and I am worried about being targeted. Can you help?
Yes. We can strengthen devices and accounts against phishing, SIM-swap and account-takeover attacks, improve backups and give you one clear route for help if something feels wrong.
Do you come to me, and can you help out of hours?
Yes. We do on-site visits for setup and anything hands-on, support you remotely the rest of the time, and offer priority and out-of-hours cover for private clients and senior people who cannot wait until Monday.
We run a mix of Macs and Windows PCs — is that a problem?
No, that is the normal case. We support mixed fleets under one contract with a single helpdesk number, so nobody gets bounced between providers depending on what device they were handed.
Do you actually manage Apple devices, or just fix them when they break?
Both. We set up proper management — Jamf, Mosyle or Intune tied to Apple Business Manager — so devices are enrolled, encrypted, patched and policy-controlled from day one, and we handle the day-to-day on top of that.
How do you handle confidentiality?
An NDA is standard, our engineers are vetted, and we work to ISO 27001 and Cyber Essentials practices. What we see stays with us — discretion is part of the service, not an add-on.
Hand over your Apple headaches
Start with a free 30-minute review. Tell us what you run and how it is managed today, and we will show you the easy wins — for your business, your household, or both.