Sector dossier

Protect client confidentiality with IT support for London law firms

We run the DMS, the email encryption and the SRA evidence, so your solicitors work on matters instead of technology.

Friendly support · practical security · clear documentation

8am–6pm

Core support hours, Monday to Friday

SRA & Lexcel

The standards we build your technology evidence around

Consistent

A support team with shared knowledge of your setup

IT support for London law firms

Legal practice depends on confidentiality. Every client file and every privileged communication carries an obligation your firm is legally and ethically bound to.

When IT fails that obligation, the cost is not only the fine. It reaches the foundation of the practice.

We provide IT support for law firms in London that starts from confidentiality and compliance rather than bolting them on. We know the regulatory environment you work in, the systems your solicitors depend on, and the threats aimed at you every week.

Why law firms get targeted

Law firms sit high on the list for ransomware and business email compromise. The reason is simple. You hold extraordinarily sensitive data, and firm security often sits behind the financial services sector.

Ransomware groups time their attacks around critical case periods, because that is when the pressure to pay peaks. Business email compromise exploits the trust in a solicitor-client relationship to redirect funds or extract information.

We answer that with layered defence: endpoint detection and response, email filtering, network segmentation, immutable backups and an incident response plan. You get protection that works before the incident and recovery that works after it.

SRA and Lexcel evidence kept current, not assembled

The SRA Standards and Regulations put clear duties on your firm to protect client information and hold appropriate technology controls. Lexcel accreditation and Cyber Essentials Plus add their own.

None of that is a one-time audit. We configure access controls, encryption, monitoring and documentation to meet those expectations, then maintain them.

When your COLP or an external auditor asks for evidence, it is already there.

A document management system your solicitors trust

Your DMS is the operational backbone of the firm. Whether that is iManage, NetDocuments or a SharePoint build, it has to be fast, reliable, properly integrated and rigorously secured.

We manage all of it: deployment, migration, integration with practice management and accounting, permissions, ethical walls and ongoing tuning.

Your solicitors get documents when they reach for them. Your compliance team gets the audit trails and barriers they need.

Encrypt privileged email without asking anyone to remember

Client communications hold the most sensitive information your firm handles. Relying on a solicitor to encrypt each message by hand is not a control.

Policy-based encryption protects privileged communications automatically. We integrate it with your DMS and practice management system, so the security happens inside the normal workflow and archiving requirements are met without anyone thinking about it.

Expect these three things from us

  • We know legal workflows, not just laptops — the DMS, the ethical walls, the matter structure
  • We know what the SRA, Lexcel and Cyber Essentials Plus each actually require, and where they differ
  • You get a consistent support team, clear response targets and service reporting

Need London IT support across all of this? See our overview of IT support in London — pricing, compliance posture, and FAQ in one place.

What you get from us

SRA, Lexcel and Cyber Essentials Plus evidence

Technology aligned to SRA Standards and Regulations, Lexcel and Cyber Essentials Plus, with monitoring and documentation kept current. Your COLP asks for evidence and it already exists.

iManage, NetDocuments and SharePoint, run properly

Deployment, migration and day-to-day management of your legal DMS, with granular permissions, ethical walls and full audit trails. Fast for solicitors, provable for compliance.

Encrypt privileged email without asking anyone to remember

Policy-based encryption protects sensitive communications automatically, integrated with your DMS and practice management system. Nobody has to tick a box for it to work.

Survive a ransomware attempt and prove what happened

Immutable backups, endpoint detection and response, email filtering, network segmentation and an incident plan. If it happens, you restore quickly and keep the forensic evidence.

FAQ

Frequently asked questions

How do you help with SRA compliance?

We build and maintain the technology that sits behind SRA Standards and Regulations — information security, client confidentiality and data protection. The same work supports Lexcel accreditation and Cyber Essentials Plus, with monitoring and audit-ready evidence kept current rather than gathered before an inspection.

Which document management systems do you support?

We work with iManage Work, NetDocuments and SharePoint-based legal DMS deployments. That covers implementation, migration, integration with practice management, and ongoing management of permissions, ethical walls and version control.

How do you protect against ransomware?

Law firms are targeted because client data is sensitive and deadlines create pressure to pay. We put immutable backups, endpoint detection and response, email filtering, network segmentation and an incident response plan in place. If an attack lands, you restore operations quickly and keep the forensic evidence intact.

Can you implement ethical walls and information barriers?

Yes. We configure barriers across your DMS, email and collaboration platforms so conflicts cannot arise by accident. Access is enforced at document, folder and matter level, with full audit logging for compliance evidence.

Do you support remote and hybrid working for solicitors?

Yes, on zero-trust principles. Solicitors work from home, court or a client site on the same security posture as the office. Every connection is encrypted, every device is verified, and every session is monitored, so SRA expectations hold wherever the work happens.

Tell us what would make IT easier

Share what is causing problems or taking up time. Our London team replies during business hours.

We respond within 2 hours during business days. Your data is handled per our privacy policy.

Contact details

0330 043 7414

Mon-Fri 8am-6pm

[email protected]

We reply within 2 hours

71-75 Shelton Street

Covent Garden, London WC2H 9JQ

IT assessment

A review of your IT, your security posture and your compliance readiness, free of charge.

  • 30-minute consultation call
  • Infrastructure & security review
  • Compliance gap analysis
  • Custom recommendations report