The cost of losing your day to technology problems
When your day is booked in 15-minute blocks, every interruption costs real money — and technology problems rarely pick a convenient moment.
Your laptop will not connect before a board call. The home wifi drops during a client video meeting. Your phone stops syncing with your calendar. You need each of those fixed now, by someone who already knows your setup.
VIP IT support is built for people whose technology reaches well past the office and whose tolerance for downtime is close to zero.
A support team that already knows your setup
We document your devices, accounts, home network and preferences so the people helping you have the right context from the start.
That means you should not need to repeat the same background whenever you contact us. It also avoids making your support dependent on one person being available.
When something goes wrong, the team can work from the same current notes. Planned work is arranged around your calendar, at home, in the office or remotely, with priority handled according to the service we agree with you.
Executive cyber security for personal accounts
Some threats are aimed at individuals rather than organisations, and standard business security was never built to catch them. Whaling attacks impersonating your CFO. SIM-swap fraud targeting your personal phone number. AI voice cloning scams impersonating family members. Credential stuffing using passwords leaked from consumer services you signed up for years ago.
We secure your personal digital footprint using the same layered approach as our cybersecurity services. That means unique, strong credentials across all accounts managed in an encrypted vault, multi-factor authentication on everything, dark web monitoring for your personal email addresses, and privacy hardening on your social media and public profiles.
We advise on physical security technology too, working alongside your security consultants so your cameras, alarms and access control sit on a properly built network and stay maintained.
A home network run to business standards
A well-equipped home network is often more complex than a small business network: multiple access points, NAS storage, CCTV, smart lighting, climate control, and AV systems all sharing bandwidth and needing updates.
We design and manage home networks to the standard we hold our commercial network infrastructure work to. That means managed switches, commercial wifi access points, proper VLAN segmentation between your work devices and your IoT gadgets, and monitoring that alerts us when something needs attention.
We also coordinate with other technology vendors in your home — AV installers, alarm companies, smart home integrators — so you have a single point of contact for all of it.
You get personal IT support in London from a team that understands your technology does not stop at the office door. We also look after private households and family offices, covering both cyber security and day-to-day IT.