IT support in the City of London, built around your business

IT support for your City office and remote team

Nerdster provides managed IT support for businesses in EC1–EC4, including offices around Bank, Liverpool Street, Moorgate and Fenchurch Street. Our London address is in Covent Garden; on-site visits to the City are arranged as part of your service.

We help with the problems that interrupt work: accounts that will not sign in, unreliable Wi-Fi, slow devices, email and shared files. We also plan maintenance, security and changes to your setup, so your team has a clear point of contact.

What can be included in your support?

• People and devices: helpdesk, starters and leavers, device setup and ongoing maintenance.
• Microsoft 365: email, Teams, SharePoint, accounts and licence administration. See our Microsoft 365 support.
• Security and recovery: agreed protection for email, identities and devices, plus backups and recovery planning.
• Office systems: Wi-Fi, networks, internet suppliers and on-site work when remote help is not enough.
• Projects: office moves, migrations and upgrades with scope, responsibilities and costs agreed separately where needed.

The exact inclusions and response commitments belong in your service agreement. You can ask us to manage the service or provide extra capacity for your existing IT team.

Switching IT providers without an unclear handover

Start with the date your current agreement renews and what is not working for you. We review the environment, identify the information and access required, and agree who handles each step. Documentation, supplier contacts, backups and responsibilities should be checked before services move across.

You do not need to send passwords or give us account access to request a quote. Your team size, office postcode and a short description of your needs are enough to start the conversation.

Support for financial and professional services

City offices can have specialist requirements: market data terminals, controlled access to client records, change windows and evidence for a compliance review. We can work with your internal team and specialist suppliers to agree the technical scope.

Our FCA operational resilience support and DORA support pages explain the related technical work. Your compliance team determines which obligations apply to the business.

Connectivity and building access in EC1–EC4

A City office move may depend on landlord approvals, comms-room access, cabling routes and internet installation. We include those dependencies in the plan instead of assuming a circuit can be installed immediately.

Use our leased line availability and price check to explore options for your address. Carrier coverage alone does not prove that two circuits use independent physical routes; that needs checking with the suppliers.

Get a written quote for your office

Request an IT support quote with your headcount, location and the main issue to solve. We will reply by email and clarify the scope before preparing a proposal. You can also read our guide to comparing IT support costs or book an introductory call.

For other offices, see IT support across London, Mayfair and the West End.