The team behind Nerdster
A small, focused London team that has spent 13 years quietly running the IT for businesses across the city. We started in financial services, and the same playbook works for any business that wants IT to just work.
Why Nerdster exists
Most businesses' IT problems are not unusual — they are unattended. A laptop nobody patches, a Microsoft 365 tenant with too many old licences, wifi that drops in the meeting room, a backup that has not been tested. We started Nerdster because too many providers either over-promise on glossy marketing or under-deliver on the phone when something actually breaks.
Our approach is straightforward: pick up the phone, fix the problem, explain what we did, and quietly make sure it does not happen again. We have been doing this for London businesses for 13 years.
Who we work with
Our roots are in financial services — hedge funds, private equity, wealth management, family offices — where the bar for reliability and compliance is highest. The same standards now look after professional services firms, legal practices, creative agencies, small businesses, and growing teams across London. The shape of the service flexes; the underlying engineering stays the same.
How we operate
Per-user, per-month pricing — published on the site. 30-day rolling contracts so you can leave when you want to. A named engineer who knows your setup. A direct phone line that someone picks up. Onboarding in parallel with your current provider so there is no gap in coverage. Quarterly reviews so the service stays useful as your team grows.
Transparency
Company details
In the interest of doing the boring transparency stuff up-front:
- Registered name
- Nerdster Ltd
- Companies House
- 08223563
- Registered address
- 71-75 Shelton Street, London WC2H 9JQ
- Phone
- 0330 043 7414
- [email protected]
If you need certificate numbers (Cyber Essentials Plus, ICO registration, insurance limits) or references before booking a call, ask us on the call or by email and we will share them up-front. We would rather you check than wonder.
13+
Years in business
UK
London-based team
24/7
Monitoring & on-call
30-day
Rolling contracts
What we stand for
Proactive by default
We prevent problems before they happen. Our monitoring, patching, and threat detection run 24/7 so you don't have to worry.
Honesty first
No upselling, no jargon, no long-term lock-in. We tell you what you need — not what makes us the most money.
Real specialism, broad welcome
We built deep expertise in financial services IT — but the same playbook serves small teams, professional services, and growing businesses across London.
People, not tickets
You'll speak to the same engineers who know your setup. We don't rotate staff or offshore your support.
Ready to fix your IT?
Book a free 30-minute IT assessment. We'll review your setup, identify risks, and show you exactly what better IT looks like.
- 30-day rolling contracts
- No callout fees
- Free assessment