Sector dossier

Keep the trading desk reliable and the technology evidence current

We support the trading desk, keep technology evidence current and agree cover around the hours your firm operates.

Cyber Essentials aligned · FCA & DORA aware · documented change logs

Sector
Hedge funds & asset managers
Applies to
London & Greater London

Sector evidence

Standards and requirements to consider

Standards and requirements

  • FCA operational resilience (where SYSC 15A applies)
  • DORA (where the entity is in scope)
  • Cyber Essentials Plus (where requested)
  • UK GDPR

Systems we support

  • Bloomberg Terminal
  • Eze EMS / OMS
  • Charles River
  • Advent Geneva
  • FIX protocol & prime broker connectivity

What firms bring to us

  • Keeping trading desks reliable and responsive during market hours
  • Meeting FCA and DORA expectations without hiring more compliance staff
  • Protecting fund data and investor communications properly
  • Network performance for algorithmic and quantitative workflows
  • Connecting to several prime brokers and execution venues
  • Running hybrid on-prem and cloud environments cleanly

8am–6pm

Core support hours, with wider cover agreed as needed

FCA & DORA

The frameworks we build and keep evidence for

Consistent

A support team with shared knowledge of your setup

IT support for London hedge funds

Your fund runs on technology. Trading platforms, market data, investor communications, compliance reporting — and getting all of it quietly right is a specialisation of its own.

We built this practice around one idea. Your technology should be invisible while it works, and immediate when it does not.

We work with emerging managers running lean and with multi-strategy shops with established teams. The shape of the service changes. The playbook underneath it does not.

Trading desk uptime, without the drama

Bloomberg, OMS and EMS connectivity, market data feeds and risk platforms have to be there when you reach for them.

We monitor the infrastructure underneath them continuously, so an alert can be investigated without waiting for the desk to diagnose the infrastructure layer. Redundancy sits in the network, the compute and the connectivity layer, because that is where a bad morning starts.

Hand FCA and DORA evidence to someone else

DORA sets detailed ICT-risk obligations for financial entities within its scope. The FCA has separate operational-resilience expectations and introduces incident and third-party reporting changes from March 2027.

We can build and maintain the technical documentation, testing schedule and reporting workflows. Your compliance team retains ownership of the firm’s regulatory position and approvals.

Hedge fund security that stays out of the desk’s way

Deal data, investor personal data and strategy IP all need real protection. They also need controls a trader will not route around.

We layer endpoint protection, email security, identity governance and continuous threat monitoring into one managed service. Regular penetration testing and phishing simulations keep the team sharp.

Connect to brokers and venues with redundancy at every layer

For systematic and quantitative funds, network performance is part of the strategy.

We design connectivity to exchanges, co-location sites and prime brokers with redundancy at every layer. Every path is documented. Every hop is monitored. We plan for the one that fails, because one of them will.

Expect these four things from us

Hedge fund and asset-management IT is a deliberate specialisation for us, and it shows up in four practical ways.

  • Our engineers know Bloomberg Terminal, Eze, Charles River, Advent Geneva, FIX protocol and prime broker connectivity
  • We understand how the technology evidence supports FCA and DORA work where those rules apply
  • You get a consistent team and current documentation, so nobody starts from scratch
  • We have stayed small enough to know our clients by name

If that sounds useful, a 30-minute conversation is the easiest place to start. We will ask what works today, what does not, and where we could help.

Need London IT support across all of this? See our overview of IT support in London — pricing, compliance posture, and FAQ in one place.

When another approach fits better

If any of these describe you, we are glad to point you somewhere better suited.

  • You need sub-millisecond co-location engineering as your core edge — we design and monitor connectivity, we do not build HFT stacks.
  • You want an engineer physically resident on the desk every day.
  • You already run an internal team of three or more with a genuine rota — co-managed may suit you better than full outsourcing.
  • You need legal or regulatory advice rather than technical controls, evidence and resilience support.

What you get from us

Monitoring the trading desk while the market is open

We monitor the agreed trading infrastructure continuously. Alerts go to engineers familiar with execution platforms, with escalation set around the service hours in your plan.

FCA and DORA evidence kept current

We build and maintain the ICT risk framework, the resilience testing schedule and the third-party oversight records. When a regulator or your administrator asks, the evidence already exists.

The connectivity your strategy depends on

Network design for exchanges, prime brokers and market data providers, with redundancy at every layer. Every path documented, every hop monitored.

Layer security the way a fund can live with

Endpoint detection, email filtering, identity governance, dark web monitoring and incident response — set up so the desk can still work at speed.

FAQ

Frequently asked questions

What makes hedge fund IT different from standard business IT?

Your desk cannot wait. The IT has to carry low-latency trading, live market data, connectivity to several brokers and regulatory reporting, and it has to do it while the market is open. Those demands rarely appear together outside financial services, which is why we built the service around them.

How do you handle FCA and DORA compliance?

For firms within scope, we maintain technical records, testing evidence, incident workflows and supplier information that support FCA or DORA work. Your legal and compliance advisers determine which requirements apply and sign off the firm’s position.

Do you support Bloomberg, Eze and other financial platforms?

Yes. Our engineers work hands-on with Bloomberg Terminal, Eze EMS/OMS, Charles River, Advent Geneva and the portfolio management and execution platforms used across the industry.

What does trading desk support actually include?

We monitor the agreed trading infrastructure continuously and provide support during the service hours in your plan. Out-of-hours response and on-site escalation are set out in writing, including any specialist partner involved, so you know the cover before you need it.

How quickly can you onboard a new hedge fund?

Most fund environments are onboarded within two to four weeks, covering security hardening, compliance documentation, monitoring and user setup. We run a parallel support period with your incumbent so there is no gap in cover.

Tell us what would make IT easier

Share what is causing problems or taking up time. Our London team replies during business hours.

We respond within 2 hours during business days. Your data is handled per our privacy policy.

Contact details

0330 043 7414

Mon-Fri 8am-6pm

[email protected]

We reply within 2 hours

71-75 Shelton Street

Covent Garden, London WC2H 9JQ

IT assessment

A review of your IT, your security posture and your compliance readiness, free of charge.

  • 30-minute consultation call
  • Infrastructure & security review
  • Compliance gap analysis
  • Custom recommendations report