Financial Services IT Support for London Firms

FCA-compliant IT infrastructure for hedge funds, private equity, wealth managers, and investment advisers. 30-minute critical response, DORA readiness, immutable backups, and 24/7 UK-based support.

30min Response
🔒FCA & DORA Ready
🛡️99.9% Uptime SLA
💼Dedicated Manager

Purpose-Built for Regulated Financial Services

Financial services firms face technology challenges that don’t exist in other industries. Trading desk uptime is non-negotiable. Client data must be encrypted at rest and in transit. The FCA expects demonstrable cyber resilience. DORA mandates comprehensive ICT risk management. A single hour of email downtime can cost millions in missed opportunities.

Nerdster specialises in IT infrastructure for London-based hedge funds, private equity firms, wealth managers, and FCA-regulated investment advisers. Our Financial Services IT package provides enterprise-grade security, guaranteed response times, and regulatory compliance support—without the complexity of building an internal IT department.

We understand the stakes. When your Bloomberg terminal goes down at market open, or your CRM loses connectivity during client calls, every minute counts. That’s why premium tier clients receive 30-minute critical incident response, 24/7/365, from UK-based senior engineers who understand financial services technology.

Challenges Unique to Financial Services

⚖️ Regulatory Compliance

FCA SYSC 8 requires adequate resources for business continuity. GDPR mandates encryption and breach notification. DORA (Digital Operational Resilience Act) demands comprehensive ICT risk management, incident reporting, and third-party oversight. We help you demonstrate compliance.

💰 High Downtime Costs

A trading desk outage during market hours can cost millions. Email downtime means missed client communications. CRM unavailability halts new business. Our 30-minute response time and 99.9% uptime SLA ensure your operations continue without interruption.

🎯 Targeted Cyber Threats

Financial services firms are prime ransomware targets. Nation-state actors target investment research. Business email compromise attacks impersonate senior partners. Our multi-layered defence includes XDR, email security, and continuous monitoring.

🔐 Client Confidentiality

Investment strategies, M&A targets, client portfolios—all highly sensitive. Our infrastructure includes encrypted communications, role-based access controls, immutable audit logs, and UK-only data storage. No offshore support for financial data.

📊 Specialised Software

Bloomberg, Refinitiv, FactSet, SimCorp, Charles River—financial services rely on specialised platforms. We manage integrations, troubleshoot connectivity issues, and ensure trading systems remain operational during market hours.

⏱️ Time-Critical Operations

Market opens don’t wait for IT fixes. Fund closings have hard deadlines. Regulatory filings are time-sensitive. Our 24/7 monitoring and proactive maintenance ensure issues are resolved before they impact operations.

FCA-Compliant IT Infrastructure

Everything you need to meet regulatory requirements whilst maintaining the agility of a modern financial services firm.

30-Minute Critical Response

When you report a P1 incident—trading desk down, email outage, network failure—a UK-based senior engineer acknowledges and begins remediation within 30 minutes, 24/7/365. Not 4 hours. Not next day. 30 minutes.

🔒

Multi-Layered Security

Extended detection & response (XDR), AI-powered email security, immutable backups, encrypted communications, MFA enforcement, and continuous vulnerability scanning. Monthly security audits and quarterly penetration testing included.

💾

4-Hour Recovery Guarantee

Continuous backups with 15-minute RPO (recovery point objective) and 4-hour RTO (recovery time objective). Immutable copies protect against ransomware. Instant server virtualisation gets you operational whilst hardware is replaced.

📋

Compliance Documentation

Complete ICT risk management documentation for FCA and DORA compliance. Incident response plans, business continuity procedures, third-party risk assessments, and audit-ready change logs. Board-level reporting quarterly.

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Dedicated Account Manager

Your dedicated account manager understands your business, your technology stack, and your compliance requirements. Proactive communication, quarterly business reviews, and strategic IT roadmap planning.

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UK-Only Data Storage

All backups and data stored exclusively in UK data centres. No offshore support access to sensitive financial data. ISO 27001 certified infrastructure. GDPR-compliant data processing agreements.

Financial Services Technology Stack

Security & Compliance

  • Extended detection & response (XDR)
  • AI-powered email security
  • Enterprise password management
  • Multi-factor authentication (MFA)
  • Encrypted communications (E2EE)
  • Continuous vulnerability scanning

Business Continuity

  • Continuous data protection (15-min RPO)
  • Immutable backup copies
  • Instant server virtualisation
  • Geo-redundant UK storage
  • Annual disaster recovery testing
  • Documented recovery procedures

Infrastructure & Support

  • 24/7 proactive monitoring
  • Microsoft 365 E5 licensing
  • Azure cloud infrastructure
  • Enterprise networking & VPN
  • Dedicated account manager
  • Quarterly business reviews

Transparent Pricing for Financial Services

£125 per user/month with 12-month commitment. Includes everything listed above—no hidden fees.

£125
per user/month (ex. VAT)
  • 30-minute critical incident response (P1)
  • 24/7 UK-based support & monitoring
  • FCA & DORA compliance support
  • Extended detection & response (XDR)
  • Immutable backups (1-year retention)
  • Dedicated account manager
  • Microsoft 365 Business Premium
  • Monthly security audits
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Ready for FCA-Compliant IT?

Speak with our financial services IT specialists. We’ll assess your current infrastructure, identify compliance gaps, and provide a clear roadmap.

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"The assessment helped us identify key areas for improvement. We've reduced our IT costs by 35% since implementing the recommendations." - Tech Director, UK Manufacturing Firm

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Discover how to improve your business technology and cyber security

How do you currently manage your IT infrastructure?

Free Cloud Readiness Assessment

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Cost Analysis

Discover potential savings in your IT infrastructure

Security Check

Evaluate your current security measures

Expert Insights

Receive tailored recommendations

"The assessment helped us identify key areas for improvement. We've reduced our IT costs by 35% since implementing the recommendations." - Tech Director, UK Manufacturing Firm

Your Cloud Readiness Score

Contact Details

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