Personal IT Support for People Who Cannot Afford Tech Problems

When Your Time Is Too Valuable for Tech Problems

You run a fund, lead a company, or manage a portfolio. Your day is scheduled in 15-minute blocks and every disruption costs real money. When your laptop will not connect before a board call, when your home Wi-Fi drops during a client video meeting, or when your phone stops syncing with your calendar — you need it fixed immediately by someone who already knows your setup.

VIP IT support exists for people whose technology needs extend beyond the office and whose tolerance for downtime is essentially zero.

What This Looks Like in Practice

You get a dedicated personal IT engineer. Not a helpdesk, not a ticket queue — a named individual who knows your devices, your accounts, your home network, and your preferences. They know that you use a MacBook for personal email and a Surface for work. They know your home network has 47 devices including the CCTV system and the kids’ gaming consoles. They know you travel to Geneva quarterly and need roaming configured before you leave.

When something goes wrong, you call or message your engineer directly. For urgent issues, response times are measured in minutes. For planned work, we schedule around your calendar and can come to your home, your office, or meet you wherever you are in London.

Executive Cybersecurity

High-profile individuals face targeted cyber threats that go beyond what standard business security covers. Whaling attacks impersonating your CFO. SIM-swap fraud targeting your personal phone number. Credential stuffing using passwords leaked from consumer services you signed up for years ago.

We secure your personal digital footprint. That means unique, strong credentials across all accounts managed in an encrypted vault, multi-factor authentication on everything, dark web monitoring for your personal email addresses, and privacy hardening on your social media and public profiles.

For UHNW individuals, we also advise on physical security technology, working alongside your security consultants to ensure cameras, alarms, and access control systems are properly networked and maintained.

Home Technology Management

Your home network is probably more complex than most small business networks. Multiple access points, NAS storage, CCTV, smart lighting, climate control, and AV systems all sharing bandwidth and needing updates.

We design and manage home networks to enterprise standards. That means managed switches, commercial Wi-Fi access points, proper VLAN segmentation between your work devices and your IoT gadgets, and monitoring that alerts us when something needs attention.

We also coordinate with other technology vendors in your home — AV installers, alarm companies, smart home integrators — so you have a single point of contact for all of it.

Personal IT support in London from someone who understands that your technology needs do not stop at the office door.