Microsoft 365 support that picks up the phone.
When Outlook breaks, when someone leaves and needs offboarding, when you need a Teams policy fixed, when Copilot rollout needs a real plan — we are the team that handles it. Same day, plain English, fixed monthly cost.
Standards we align to
- Cyber Essentials Plus aligned
- ISO 27001 aligned
- Microsoft Partner aligned
Get answers fast
Average first response 12 minutes. Most M365 tickets resolved without a call-back.
Cut licence waste
Most audits find meaningful savings in licence spend that can be reclaimed before the July 2026 price changes hit.
Safe Copilot rollout
We review data permissions before Copilot goes live — so it accelerates work without surfacing the wrong files.
What we help with
From helpdesk tickets to Copilot strategy
Day-to-day M365 support and the bigger pieces of work — pick what you need.
Microsoft 365 helpdesk
Day-to-day support for Outlook, Teams, OneDrive, SharePoint, Word, Excel. When something breaks or someone needs help, you call us.
Learn moreMigrations and tenants
New tenant setup, migrations from Google Workspace or IMAP, tenant-to-tenant moves after M&A, and Exchange-to-M365 transitions.
Learn moreLicence optimisation
A quick audit usually finds 10-20% of M365 spend you can claw back. We do the audit and the cleanup.
Learn moreSecurity and Entra
MFA, conditional access, Defender, Intune device management, and least-privilege admin. The serious-but-simple stuff.
Learn moreCopilot rollout
Pilot group setup, training, data-governance review (so Copilot does not leak the wrong files), and adoption tracking.
Learn moreGovernance and compliance
Retention policies, sensitivity labels, eDiscovery support, and audit-ready reporting. Quietly running in the background.
Learn moreDevices and mobile
Intune-managed laptops and phones, plus business mobile plans with EU and worldwide roaming on a single MSP bill.
Learn more1,400+
M365 users supported
12 min
Average ticket response
Audit
Free licence review on every onboarding
4.9/5
Client rating
The July 2026 price change
Microsoft 365 prices are rising — most clients can save more than they lose
From July 2026, Microsoft is bundling Copilot into Business and Enterprise plans, with price rises ranging from 11% to 33% depending on tier. The headline numbers look ugly, but most businesses can offset the rise — and often save more than the increase costs — by tidying up the licences they already have.
A typical M365 licence audit finds unused licences, over-licensed users, and orphaned add-ons that together account for a meaningful slice of monthly spend. Doing this before July means you absorb the price changes with room to spare.
Testimonials
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See why financial services and professional firms choose Nerdster for their IT.
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COO
COO, London Hedge Fund
"Since switching to Nerdster, our response times went from hours to minutes. Their proactive monitoring catches issues before our traders even notice them."
Operations Director
Operations Director, Private Equity Firm
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CTO
CTO, Wealth Management Firm
FAQ
Microsoft 365 questions we hear most
Can you help with just Microsoft 365, or do we need full IT support?
You can engage us for M365 specifically. Many clients start there and expand later, but it is fine to keep the scope narrow if that is what you need.
How do I know if our M365 setup is secure?
Book a free 30-minute review. We will run a Secure Score check, look at admin permissions, MFA coverage, and external sharing settings, and send you a short written summary of what is fine and what to fix.
We are getting weird billing changes — can you help us understand?
Yes. Microsoft pricing is changing in July 2026 with Copilot bundling. We can map your current licences against the new prices and show you exactly what changes.
Do you support Copilot?
We do — licence assignment, prompt training for end users, and most importantly the data-governance review before rollout (so Copilot does not surface files people should not see). Phased adoption is usually the right shape.
Can you migrate us from Google Workspace?
Yes. We move mail, drive, calendars, and contacts with minimal user disruption. Most migrations of under 100 users complete inside a week of evening cutovers.
Want a free Microsoft 365 review?
30 minutes, no obligation, a written one-page action list at the end. Tell us your current setup and we will tell you the easy wins.